Absolutely. Every Paralia Beauty product is 100% vegan and cruelty-free.

Yes. Gaia Glow is made with naturally derived ingredients, including Greek olive oil and Mediterranean botanicals. We keep it clean, simple, and straight from the source.

Yes. Every formula is developed exclusively for Paralia Beauty from the ground up. Each ingredient is carefully selected for its purpose, potency, and proven benefits—no shortcuts, no copy-and-paste blends.

Like all skincare, our products have an expiry date. Once opened, Gaia Glow is best enjoyed within 6 months. Look for the open-jar symbol on your bottle and packaging for guidance.

Our products are proudly made in Australia in a state-of-the-art facility operating under GMP and ISO 22716 standards. Every batch is produced to the highest quality and safety standards while using carefully sourced ingredients from Greece.

Gaia Glow has been formulated for all skin types. Full ingredient lists are available on each product page. If you have particularly sensitive skin, we recommend performing a patch test before first use.

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We currently ship Australia-wide and are expanding internationally soon. Sign up to our newsletter or follow us on Instagram for updates.

Australia

• Standard Shipping: 2–7 business days
• Express Shipping: 1–2 business days

Delivery times are estimates and may vary during busy periods.

Australia

• Standard Shipping: $10 AUD (flat rate)
• Express Shipping: $14 AUD (flat rate)
• Free Standard Shipping on orders over $85 AUD

Unfortunately, we're unable to change a shipping address once an order has been placed. If your parcel is returned to us, we'll happily arrange a replacement shipment or process a refund where applicable.

Please note we cannot refund or replace orders that have already been successfully delivered to the address provided at checkout.

Absolutely. Your privacy matters to us. We only collect the information needed to process your order and improve your experience. We never sell your personal information to third parties.

For more information, please read our Privacy Policy.

Due to the nature of our skincare products, all orders are considered final sale. However, if your item arrives faulty or damaged, we'll absolutely make it right.

Please contact us within 3 days of receiving your order at hello@paralia.com.au with:

• Your order number
• A brief description of the issue
• Clear photos of the product and packaging

If your item is confirmed to be faulty or damaged on arrival, we'll arrange either a replacement or a refund.

Once your return has been received and inspected, refunds are processed back to your original payment method (excluding outbound shipping costs where applicable), or we'll arrange a replacement. Please allow 5–7 business days for processing after inspection.

We do not offer refunds for:

• Change of mind
• Sale items
• Product preferences unrelated to product quality
• Items that have been used (unless confirmed faulty)

If you're unsure whether your order qualifies, email hello@paralia.com.au and we'll be happy to help.

Interested in collaborating? We'd love to hear from you. Email hello@paralia.com.au and tell us a little about your idea.

Interested in stocking Paralia? Email hello@paralia.com.au and we'll send you our wholesale information and pricing.