Absolutely! All Paralia Beauty products are vegan and cruelty-free.

100%. We keep it clean, simple, and straight from the source.

Our formulas are one-of-a-kind, crafted from the ground up. Each ingredient is meticulously researched and handpicked for its purpose, potency, and proven benefits, no shortcuts, no copy-paste blends.

All skincare products have an expiry date, including ours. Once opened, Gaia Glow is best enjoyed within 6 months. Look for the little open-jar icon on your bottle and box.

We’ve designed our products under strict GMP ISO 22716 standards, ensuring global compliance. Bringing Paralia to life in a state-of-the-art laboratory facility under full environmental control, right here in Australia, we oversee full-service production to the highest quality and regulatory standards. This guarantees the purity and safety of our products.

Gaia Glow has been developed to suit all skin types. All Paralia products are created in partnership with our chemists, with full ingredient lists available on each product page. If you have any concerns, we always recommend doing a patch test before use.

Right now, Paralia ships across Australia. We’ll be expanding internationally soon - sign up for updates or DM us if you have questions.

• Standard domestic shipping 2 - 7 business days.
• Express domestic shipping 1 - 2 business days.
  

AUSTRALIA

• Standard Shipping: $10 AUD (flat rate)
• Express Shipping: $14 AUD (flat rate)
• Free Standard Shipping on orders over $99 AUD

Unfortunately, we cannot update the address on an order after it has been placed. In the event that your order is returned to us, we are happy to send a replacement or provide a refund.

Please note that we cannot refund or replace orders that have been delivered to the address originally provided.

Playful skincare, serious privacy. We won’t share your personal information with third parties unless you say so.

Returns & refunds

Please note: all orders are final sale.

If something arrives faulty or defective, we’ll of course make it right.

Faulty item refunds — how it works

1. 
   Contact us within 3 days of receiving your order at hello@paralia.com.au with your order number, a short description of the issue, and clear photos of the fault.
   
2. 
   Refunds are only offered if your item is found to be faulty or damaged on arrival. Returns must be unused and in their original packaging, unless the item was received damaged. Customers are responsible for return postage unless the item is confirmed faulty or damaged on arrival. We recommend using a tracked service and purchasing shipping insurance for returns.
   
3. 
   Once we receive and inspect the return, we’ll refund the purchase amount to the original payment method (less any outbound shipping charges), or we’ll arrange a replacement. Refunds or replacements are processed within 5–7 business days of receipt/inspection.
   

What we don’t refund

We do not offer refunds for change of mind, sale items, or preferences unrelated to product quality.

If you’re unsure whether something qualifies, or need help with a return, email us at hello@paralia.com.au - we’re always here to help.

Interested in collaborating? Email hello@paralia.com.au - we’re super keen to hear from you

Interested in wholesale? Email hello@paralia.com.au - we’re super keen to hear from you